Latest Blog Posts

Welcome to our blog. This is your go-to resource for the latest insights and trends in AI for small businesses, CRM strategies, and software development. We explore how artificial intelligence is changing industries and improving customer relationship management. We also cover how AI drives innovation in software solutions. Whether you are a business leader, developer, or tech enthusiast, our posts offer practical advice and expert analysis. Stay informed with cutting-edge information to keep up in the fast-changing digital world. Dive in to see how technology can empower your business and simplify your operations.

SME Insights Series

  • When Software Changes Your Processes Instead of Supporting Them

    Most businesses don’t choose to reshape themselves around their software. It happens gradually — one small compromise at a time. Here’s what process drift actually costs, and how to avoid it.

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  • The Hidden Tax on Your Team’s Time

    Most SMEs are paying a hidden cost every week that never appears on the P&L. Here’s how to calculate what software workarounds are really costing your business in time, errors, and lost capacity.

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  • Why Your Software Doesn’t Fit Your Business (And Why That’s Not Your Fault)

    You didn’t choose the wrong tools. You chose the best tools available at the time. The problem is that your business kept growing — and the tools didn’t. This is one of the most common situations I see when I sit down with an SME owner for the first time. Not chaos. Not bad management.…

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AI Insights Series

  • Before you invest in AI, are your foundations ready?

    Is Your Business Actually Ready for AI?

    Here’s a question nobody wants to hear: Maybe your business isn’t ready for AI yet. And that’s not a criticism — it’s often the smartest position to be in. The numbers are striking: RAND Corporation found that over 80% of AI projects fail to reach production — twice the failure rate of non-AI technology projects.…

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  • 42% of companies abandoned their AI initiatives

    Why AI Projects Fail: 5 Mistakes Most Businesses Make

    Not because AI is broken. Because most businesses are implementing it wrong Right, time for some honesty. According to S&P Global, 42% of companies abandoned most of their AI initiatives in 2025 — up from just 17% the year before. Not because AI doesn’t work, but because they fell into entirely avoidable traps. see here…

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  • The quick wins - where AI actually saves time and money

    AI for Small Business: Quick Wins

    The Quick Wins: Where AI Actually Saves SMEs Time and Money In my last article, I talked about cutting through the AI hype. Now, let’s get practical. Where is AI actually delivering results for small and medium enterprises (SMEs) right now? Not in five years, not in some theoretical future—but today. These aren’t revolutionary changes…

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Company Updates

  • International PKU Day: Raising Awareness for a Rare Condition

    Tomorrow (June 28th) is International PKU Day! Did you know about it? Phenylketonuria (PKU) is a rare, inherited metabolic condition. It affects roughly 1 in 10,000 people in the UK. Maly IT’s Connection to PKU At Maly IT, we celebrate this day and raise awareness. The son of one of our team members received a…

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  • Image of vials representing testing for the Generation Study

    Why This Matters to Us: Norfolk Hospital Joins Groundbreaking Generation Study 

    Norfolk Hospital Joins Groundbreaking Generation Study  Here at Maly IT, we’re really pleased to hear that our local Norfolk and Norwich University Hospital (NNUH) is taking part in the pioneering Generation Study. This national research project aims to transform how over 200 rare genetic conditions are diagnosed in newborns. The study will offer whole genome…

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  • Remote working, how we are successful.

    Since the pandemic, Maly IT Solutions has moved from office-based working to a remote model. For us, this has provided more flexibility and helped us feel a little bit greener, removing the need to commute. However, it is a little challenging and has not always been smooth, so here are a few tricks we have…

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From The Archive

  • Managing Temperature Excursions Part #3: business process helping people do their job

    With growing demand for GLP-1s, their supply chain integrity is vital. This article shows how EU Good Distribution Practice (GDP) and data operations (DataOps) help people manage these temperature-sensitive medicines in Europe.  GLP-1s: Temperature Control  GLP-1 drugs, for diabetes and obesity, are showing promise for other conditions, increasing demand. Global sales hit $53.6B (approximately £42.34B…

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  • Business travel risk & compliance

    Navigating Business Travel: How to Conduct Travel Risk Assessments and Ensure Compliance Using Software Tools

    I was recently asked to travel to a country that was adjacent to a newly erupted war zone – missiles were raining down relatively nearby.  The country I was visiting also has some stringent restrictions on travelling with medication (I’m a diabetic) so I was already somewhat apprehensive (even having been before!).  The company sending…

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  • Checking off good practices in the pharmaceutical industry

    Navigating Good Practices in the Pharmaceutical Industry with Okuda 

    As the Maly IT team, we understand the benefits of adopting good practices in the pharmaceutical industry. Ever mindful that the health and well-being of individuals depends on the quality, safety, and efficacy of medicinal products. Therefore, we agree that helping our customers to assure adherence to stringent guidelines and regulations is paramount. What are…

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