So Many Tools, So Little Time! – Exploring the benefits and challenges of business process management tools and how to overcome them – Part #1.
As businesses grow and mature they develop ever more processes that increase in length (number of steps), complexity (number of decision points & branches), actors (people required to interact with the process) and touchpoints (interactions with other data sets, applications or systems). Keeping track of and monitoring all of these processes as they grow and […]